Erica brings over 11 years of administrative experience to the Montage Team as well as a Tenure at Blue Shield and an SQM award for “World Class” Customer Service. Her long standing service with Blue Shield has given her extensive knowledge of the Medicare system: Operations, Billing, Claims, and Member Services to name a few.
In addition she has also worked with the LAUSD and Los Angeles Community College district as a Para-Professional and Clerical Assistant to the Health Department Chair. These positions allowed her to hone her service skills by helping students figure out their academic weaknesses and turn them into strengths!
When Ms. Ortiz isn’t volunteering and donating she enjoys hiking, Zumba (she’s been dancing since 4th grade!), and attending concerts.
Erica is pleased to be another integral member of the Montage Team and looks forward to sharing Montage’s passion and commitment for their clients.