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Client Comments

Our Relationships - The Gold Standard in the Industry

Thank you so much. You are great. It was refreshing to find an insurance partner that actually did what they said they were going to do.

Vice President of Operations, Nationwide Physical Therapy Organization

You’re an awesome team!  Thank you for all of the hard work everyone put into this.  No words can describe the gratitude I have; couldn’t have done it without you!

Sr. Claims Administrator, Los Angeles Non-Profit

I wanted to let you know, once again, how much we truly value Valerie and the HR counsel she provides to our team.  Just in the last couple of weeks alone, we have asked for Valerie’s counsel and assistance with some important HR matters.  She has provided extremely helpful advice and guidance, as well as expeditious, well-written responses to our requests.  We wanted to convey to you just how much we appreciate Valerie’s HR prowess, leadership and teamwork.

President & CEO, Los Angeles Non-Profit

I want to thank you and your team – particularly Jeannene and Margarita – for the excellent and professional work conducted regarding our P&C insurance renewal this year.  I want you to know that I was impressed with the timing and options your team put together for us and was pleased with the attractive portfolio of insurers we ultimately selected – at a richer level of coverage and at lower cost than last years coverage.  This was a good outcome for our company and I appreciate your support and expertise.

President, Manufacturer

I just wanted to take the time to thank you and all of the staff at Montage for the service in which has been provided to us so far. I knew when the decision was made to appoint Montage as our Broker of Record that we would not regret it. You have exceeded all expectations thus far. The Health Fair was amazing and the staff is very grateful for a spectacular and informative event.

Thank you for providing the lunch as well which was also much appreciated.

I look forward to working with you and Montage in the future!

Director of Human Resources & Facilities, Health Services Provider

Montage is always a phone call, email or text message away. You are trusted advocates and I consider the staff to exceed service expectations. I appreciate the fact that you step in to assist people when I am out or unable to get to something in a timely manner. Thank you for ALL you do but just as importantly who you are and how you do it; with care and grace.

Benefits Administrator, Los Angeles Non-Profit

Thank you so much for all of the support you provided yesterday for our Open Enrollment Health Fair! I believe it was our best ever. Over 70 employees had flu shots – they did a great job! Staff members really enjoyed the lunch you provided and many of them were happy to get their questions answered from the provider reps. Of course the chair massage and thyroid machines were big hits – their line never ended!  The MetLife voluntary benefits have garnered a great deal of interest. I have received many, many enrollment forms already for these benefits.

I know you are all very busy this time of year with all of your clients. Thank you for the attention that you have provided to us.

Human Resources Manager, Los Angeles Area School

Thank you for all your impeccable work which made our open enrollment meeting such a success. You always exceed my expectations and today was just another example of you all doing that. Much appreciated!

Human Resources Manager, Manufacturer

Dear Ed, I thoroughly enjoyed the Wellness workshop today.

Thank you so much for inviting such a dynamic, experienced and knowledgeable speaker to help us better understand how we can improve our health in general and going over some details to bring it home.

As we all know the investments we make to enhance our quality life will be paid off in the long run with the infinite ROI.

We appreciate you as well as Adriana for going out of your way to bring the delicious Bagels, lunch was great and the Q&A session insightful.

Thanks again for trying hard to provide valuable programs to our partnership.

Training Director, Hotel & Motel Management Company

THANK YOU.  Appreciate your smarts, experience and counsel.  Love having you as a member of our team!

President & CEO, Los Angeles Non-Profit

I just wanted to say thank you for helping one of our employees wade through the insurance system regarding her procedure.  The fact that you and your team have stepped up to help is wonderful – and is a reminder that we definitely made a good decision by switching to Montage.

Executive Director, Los Angeles Non-Profti

In all the years that I’ve worked with different insurance brokerage firms, I have never receive such OUTSTANDING and UNPARALLELED service that you have provided.  It’s all about the details and that is truly what sets you and Montage apart from other insurance firms.

Benefits Administrator, LA Area School

I want to thank you for your personal compassion and professional competence. I explained to you the reason for the immediacy of solving this problem, and you responded with understanding and expedience. Thank you so much for the wonderful way you handled this problem!

COBRA Participant

Montage puts on some of the best events I’ve been to in my career.

HR, Construction Company

Thank you for being a trusted colleague and friend!

Human Resources Manager, Credit Union

My husband was also extremely grateful, not just that you helped specifically in this instance, but that there’s someone on our side in dealing insurance matters. That’s hard to find. It’s a labyrinth of people who don’t care or don’t know far too often.

Spouse of COBRA participant, Technology Firm

Love your seminars.  They are so educational and effective. Plus love the breakfast and the warm of your team.

Human Resources Manager, Manufacturer

You and Danone are just the best.  I really am at a loss for words.  In today’s modern world, it is very rare to find people with such integrity.  I value that immensely.  So, thank you.

I sincerely appreciate everything you are doing for us.  While we are growing rapidly and have an influx of cash, the priority is building top line growth so it will be a while before HR receives the benefit of a more robust budget.  Your efforts below go a long way toward assisting us with not only with taking better care of our employees, but also meeting our department objectives. Thank you so much for all your efforts.  I’m truly excited for the change and how this will benefit our employees.

Vice President, Operations and HR, Technology FIrm

You added so much to our Teacher/Staff Appreciation week – thank you from the bottom of my heart. I am so pleased with out partnership and look forward to a long working relationship!

Human Resources Manager, Los Angeles Area High School

Wow!  I wish I had better words than just, “thank you!”  Your efforts are so very deeply appreciated and I’m truly grateful how they will make a difference for one of our employees.

Vice President, Operations/HR, Technology Firm

Thank you for the elaborate detailed comparison of health plans for our upcoming open enrollment.  We really appreciate all the time and effort that is putting into creating such a document.  Also, the level of customer care that Montage shows is truly exceptional.

Denis, thank you again for taking the time to educate our staff about insurance, the ACA (Obamacare) and Medicare.   These topics couldn’t be more timely for our staff.

Thanks again for partnering with us.

Bookkeeper, Los Angeles Based Non-Profit

In ten years of taking classes, I have never learned so much in one day! I was able to immediately apply what I learned to what I do every day and to implement new procedures and change existing policies to be more accurate and compliant ….and SAFE!

Office Manager, Agriculture Industry

As always, you two ladies are amazing and we absolutely appreciate your leadership and guidance throughout our many tough decisions.  We respect and admire you both very much and couldn’t do what we do without your continued support.

COO, Los Angeles Based Non-Profit

You are our HERO and we appreciate your HR guidance, advice and “smarts!”  We are grateful for your valuable time and overall leadership.  We are truly fortunate to have you.

President & CEO, Los Angeles Based Non-Profit

On behalf of my team, we would like to thank you for the great service we got from Montage. We appreciate the service, renewal assistance, training’s, etc, and everything you do!

Human Resources Director, Non-Profit

Thank you for making our OE the best on the record so far. Can’t wait to see what you will do next year. The food, your presentation, the materials you created, your raffle gifts, are much appreciated.  And, I am loving the tulips ♥.  I hope I didn’t miss anything, you all did so much, I may have lost count. Just wanted to let you know that so far, several employees have commented on your benefit knowledge and “plain talk” explanations really helped them understand their benefits for the first time ever. They also shared with me how nice it was to have brokers who were so approachable.

HR Manager, Medical Manufacturer

You know we love Montage!!! What’s not to love?! Caring, supportive, knowledgeable team with value added service! We are in a strategic partnership with you.

HR Manager, Credit Union

I want to say thanks for always helping me with all the big and small stuff I’ve gone to you and your team with. You guys have been great! Always super helpful and friendly. Seriously.

HR Manager, Advertising Firm

You’ve gone above and beyond the call of duty here! It’s a big group here, around 400, so it would be easy to miss one employee.  My thanks to all of you for the great team you are. Your on-going involvement and focus on serving this individual in these areas greatly illustrates this value.

Vice President of Human Resources, International Non-Profit

I guess what this all boils down to is good, old fashion customer service.  You give THE BEST customer service around.

Human Resources Director, Publicly Traded Technology Firm

In the 5 years that I have had the pleasure of working with and knowing her, I have found her commitment to the client impeccable. She is always one step ahead of everyone else in her field.  Danone truly defines customer service and satisfaction.

Director Human Resources and Administration, Studio Technology Company

They have given us more for less with our employees and we are still saving money. If you would like to speak to me please feel free to call me, but they are excellent in my perspective.

Lead Pastor, Religious Non-Profit

I have the absolute utmost faith in you and your company.

Human Resources Director, Convalescent Home

In my 15 years of HR consulting before coming to my current company, I encountered and interacted with a number of benefits brokers. While many were pleasant and seemingly competent, none held a candle to you or your firm.

Sr. Director of HR, Technology Developer

No matter how small or how large, you have consistent service. Montage is dedicated with a results oriented attitude.

President and Owner Risk Management Company

The level of service is unsurpassed.  Whether it be a claim problem or sharing a resource, they maintain a constant level of communication with clients.

Human Resources Manager, Property Owner and Developer

I believe working with your company has been one of the best choices we have made in our thirty-five years of business in the self-storage industry, and we feel we will continue to have you partner with us for many years to come.

President, Self-Storage Management Company

I really appreciate your hands on approach to customer service and commitment to help us provide the best benefits possible to our employees.

President/CEO International Guitar Company

I just wanted to tell you how much I appreciate your professionalism and prompt service and I look forward to our continued relationship.

President and Owner, National Storage Facilities

I can’t thank you guys enough. You are always there for me. From the bottom of my heart, my sincere thanks and appreciation for all that you have done for me. Eric  would be very pleased to know that I am so well taken care of. I thank God for sending His people to help me in my everyday life.

Wife and beneficiary of an employee who passed away and was helped through the process of filing a Life Insurance claim

You do your homework and present all the numbers; work your hardest to secure the best coverage for the least amount of money; continually are educating yourself; believe in and love what you do for a living; give your everything to your clients like no broker I have ever had before.  I reiterate, you are the best broker I have ever had the pleasure to work with and I wouldn’t trade you for all the tea in China.

HR Director, Manufacturer

I want to say how thrilled I am at the care and individual attention you are giving our retired personnel.  They are being cared for so tenderly by you.  May God bless you as you are such a blessing to our dear ones.

COO, International Non-Profit

The owner is Danone who is very knowledgeable and has years of experience and the broker Toby Kennedy is the best I have ever worked with!  They treat you like a Queen and they are local!  Really can’t say enough about them.

HR Director, Medical Staffing Firm

Danone is blessed with the ability to provide outstanding service with a smile.  I can always count on Danone to respond to my requests in a very timely manner. She is bright and articulate and is regarded as an expert in her field.  Danone thinks outside of the box in helping clients like myself decide on products.

HR Director, Technologies Development Company

Thank you!  Thanks so much for the incredible work that you do on our behalf.  During these times it’s rare that we can improve the plans and not have to pass the cost to the employees.  Thanks for the many ways that you support us.  I thought the seminar was really good and the handouts were great as well.  You and your staff have been a such a blessing to this chapter.  Thank you for everything that you are doing to help us to make it through this challenging economy.

CFO, International Children’s aid Non-Profit

I am very grateful for your partnership and admire the way you conduct business and support your clients with such care and purpose. You are one of a kind!

Vice President of Human Resources, Early Development Non-Profit

On behalf of the 225+ Employees that received information, massages and even potential life saving reports, thank you for everything.  The established partnership with Montage is based on a mutual commitment to provide the best possible services to our clients.  Your team has made a significant impact not only on our health and well being, but on something else very important…Staff Morale!!  Saying thank you doesn’t seem like enough, but I have come to understand that you wouldn’t want anything else.  Every call, meeting, lunch and event is a pleasure!!

Human Resources Director, Non-Profit

I’d like to thank both Toby and Denis for their excellent assistance on the meetings.   Things went smoothly at both locations and you have been great with all the personalized enrollment forms.   I just want to express my thanks to you and all your staff.   I can always count on Montage to be there for me.

Human Resources Director DVD Manufacturer

Dearest Danone and the amazing Montage team: I wanted to thank you for creating fantastic seminars and always going way above and beyond expectations to help colleagues and clients!

President, Law Firm

I found a link to a page on SHRM that is exactly what we just discussed and explains that you were right Danone!  Regarding the qualifying event date and eligibility, it looks like the other guy is not the pro we thought he was.  Others think they know but our Danone is truly the knowledge leader!

Human Resources Director, Commercial Trucking Parts and Service Company

Your firm is top notch!  Everyone there is thorough and means business.  The firm is poised for big things.  I’ve worked with hundreds of businesses in the Valley, both here and at the LA Daily News; and I know Montage is a gem.  In this economy, people and business owners need gems to stand out.

Accounts Department, Business Journal Publication

Let me add my “THANK YOU” as well for being such a valuable member of our team! We are so grateful for your guidance, HR prowess, and overall expertise.  You were a tremendous help to Ramin and me and an outstanding resource for us as we carefully handled the exempt/non-exempt issues. Thank you, thank you . . . a million times over!

CEO/President, Los Angeles Based Non Profit

I want to take this opportunity to extend our gratitude for everything that you did for us yesterday.  Your presence during the meetings with the staff in regards to reclassification added great value and we APPRECIATE YOU!  You definitely brought a sense of security and confidence, just knowing you were present made me feel very comfortable.  Danone – you have a wonderful staff member, you are very lucky and I know you that and so are we to have you and her!!!

COO, Los Angeles Based Non Profit

I just wanted to let you know that I have received excellent customer service from Montage our insurance reps. I had an issue that I emailed to Toby and he went above and beyond to get me the answers I needed. I know that at HR you receive complaints about various issues so I wanted to make sure and highlight some of the great service and help I received today. Thanks!

Employee from a Los Angeles-area School Association

I just, I really had to pay a compliment.  I mean, WOW, is what I’m saying.  I’ve been in contact with Vanessa regarding some discrepancies with the insurance: talk about a professional, professional, professional, woman.  You know that you met me in the Oxnard office; I’m the top sales guy so I know all about that.  Boy, do you got yourself SOME good, good person, you know?  She took care of everything!  She was quick; she was courteous; she was effective.  I mean, five stars, five stars, five stars!  She is going to hear about it; my company is going to hear about it; everybody is going to hear about it!  You need to go with Danone’s company.  You got to get in touch with Danone.  Um, WOW.  You know, I got to tell you, of all the vendors or everybody I’ve ever dealt with, this is fabulous.  It’s not even—it’s not even normal.  So, I wanted to just say, “thank you” and, uh, wow, you got some good people.  I’m impressed; I’m shocked.  Bye-bye.  Thank you.

Sales Executive, Pest Control Company

Thanks for having Ed as an employe!!!!!!!! My opinion he is a gem. Professional, pleasant, knowledgeable, fun, efficient–and so much more. We appreciate his efforts and those of the rest of your staff that provide information and guidance.

Senior Vice President, Credit Union

Thank you for putting together this wonderful seminar. It was very beneficial and worth while.

Human Resources Generalist, Beverage Company

We are pleased to be partnering with Montage Insurance Solutions and look forward to all the wonderful benefits you have to offer. Your service level is already exceptional.

Manager, Human Resources, Credit Union

Everyone loved the newsletter. I can’t tell you how appreciative I am for the help you and Cristina have provided. I think it will make a big difference.

Corporate Director, Human Resources, Hotel & Motel Management

Just want to pass on how much I appreciate being able to work with Vanessa on both COBRA and the various issues I have with some of my claims the past 6 months. She has done a fantastic job getting some things resolved and I really appreciate having her on my side and being able to turn to her when I need help. She is a key reason that makes your firm so special. Thanks so much for letting me work with her.

CFO, Metal Manufacturer

I can’t thank you enough for your assistance in this matter. You were both efficient and warm in your response to my inquiry. It was a pleasure calling upon you.

Human Resources, Youth Organization

You guys are the BEST!  I am lucky and honored to have known you guys.  It means a lot to me that you guys care this much. From the bottom of my heart THANK YOU!  I can’t say enough thank you to both you.  What you guys are doing for us means the world to me! So thank you thank you thank you!

Controller, Commercial Real Estate Company

I’m grateful for you and the Montage Fam for all you do and WHO YOU ARE – trusted friends and family.

Benefits Administrator, Religious Non-Profit

Jeannene, you certainly have been a trusted advisor to US! We appreciate you so much!

Executive Director, Los Angeles Based Non-profit

Danone, what a honor!!!!! And certainly deserved. CONGRATULATIONS!!!! Woman of Distinction Award and Forbes featured recognition for Southern California Women Business Leaders. Impressive and rightfully earned. You have formed a marvelous organization filled with extremely talented, professional and comfortable to work with individuals—always makes a difference–certainly to us. We are so pleased to have associated our business with Montage Insurance Solutions.

Thanks and congratulations again, and again, and again……….

I am honored to know you.

Executive Vice President, Credit Union

I really did enjoy the opportunity to attend this wonderful learning experience. [It] filled my tool kit with tremendous amount of thoughts and ideas to apply at work and at home! Dr. Mallinger’s style of engaging the audience with class discussion, assessments, survey, analyzing them, table discussions, role play, all were effective to drive home the message on this topic.

The Montage staff could not have been more hospitable and welcoming.

Training Director, Hotel & Motel Management Company

I just wanted to say that I am getting so many of my employee’s telling me how great Toby is and how fast he is to respond to any issues and that he helps to resolve any issues very quickly.

Isabel is awesome as well! She has helped me through the frustration of Open Enrollment and signing on to new carriers.

Just thought I would let you know that it is because of your great team, Excellent customer service and the actual caring from everyone at your company that I choose to stay a committed client. I have never experienced greater service anywhere in my 20 years+ in HR.

You have a Super Fabulous Team!
Thank you for all you do!

Director, Human Resources at a large staffing company

This was the first seminar presented by Montage that I attended, but looking forward to attending future seminars. Thanks for providing these resources. Very helpful and informative.

HR Coordinator, Hotel & Motel Management Company

Thank you so much for all you do and more importantly who you are: people of integrity and compassion!

Benefits Administrator, Religious Non-Profit

I can’t tell you enough how great I feel about the decision we made! Thanks again for the amazing open enrollment meetings!

HR Manager, Online Cooking Essentials Store

I so appreciate all you do to make my job easier!  I’d be lost without you!!!!!!

HR Manager, Construction Company

As President of the Southern CA SMA (Staffing Management Association) I would like to provide a reference for Toby Kennedy. Toby, a VP of Montage Insurance Solutions, was a speaker at one of our recent Legal Updatesand updated our group to some of the legal ramifications of Obamacare.

I found Toby to be well informed.  He prepared a comprehensive overview and his presentation was well received by our attendees.  Toby is extremely knowledgeable and very passionate about Obamacare and its legal impact on corporate America.  His presentation was down to earth, easy to follow and he used examples to make his point understood.  Toby has excellent presentation skills, and had an effective and engaging PowerPoint presentation to support his topic.

Dick Gast, President, SMA of Southern California

I must say that “Team Montage” has more than exceeded our expectations.  We were looking for a real partner to help us with the benefits and some other processes and  you really have become an extension of our team.  It is such a comfort to know we have great support to help  us meet our goals.

It is very rare to find a company such as yours that truly does go above and
beyond.

I know I speak for all of us when I say that we could not be happier with the affiliation and the services you provide. If we could nominate you for some special industry recognition, we certainly would!

Again, thanks for all you do!

Corporate Director, Human Resources, Hotel & Motel Management Company

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