Creating a Culture of Accountability, Not Excuses

Event Date: Feb. 24, 2022

Whether you manage a team or are a member of a team, you quickly discover that with certain people, excuses are as predictable as clockwork. There is nothing more frustrating than investing energy and time into a project just to have a team member use an excuse to skirt responsibility. When responsibility is dodged, effective leaders move dialogue from making excuses to taking ownership for identifying problems and for finding solutions.

Implement a communication framework for holding accountability conversations. Skillfully discern when someone is abdicating responsibility and when legitimate concerns exist that need to be explored and addressed. Uncover root causes of problems while establishing personal responsibility and ownership in moving forward.

LEARN TO:

Implement communication practices that overcome resistance while holding people accountable.
Safely address behaviors that hinder individual, team and organizational success.
Increase team engagement, performance and productivity
Establish a baseline of professional trust that fosters engagement and inclusion
Create safety while decreasing workplace tension

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